Contact

Get in Touch

We are here to help! Whether you have a question about your order or need assistance with a product, our customer service team is ready to assist you.

Customer Service Hours: Monday – Friday

Contact Us: Please fill out the form below or reach us directly via the methods below. We aim to respond to all inquiries within 24 hours during business days.

Company Information: 30 N Gould St, Ste N Sheridan, WY 82801 United States

Return Addresses: Please contact support before sending any returns to ensure they are routed to the correct facility.

  • United States: 8430 Palo Verde Rd Irvine, CA 92617

  • Germany (Europe): Am Schattwald 2B 70569 Stuttgart Germany


*We have found that some customers do not receive our emails when providing a work email address, as certain workplace email systems may block messages from external sources.

If you have not received a response from us or any updates on the status of your order, please contact us at info@creatiwhiz.com with an alternative email address.


We will be happy to help you quickly! ✨

Questions? We’ve Got You Covered

Do you do custom/bulk orders?

Please email us at [support@creatiwhiz.com] with your specific request and quantity, and we'll get back to you with a quote!

The item I want is sold out! When will you restock?

Our collections are often "Small Batch" to keep things unique. Some popular items restock in 2-3 weeks, but others are limited editions.

Are the pockets real?

In 90% of our designs, YES! We pride ourselves on details hehe.

Will I be charged customs or duties?

No, we will pay for you.

Do you ship worldwide?

Yes, we ship to most countries!

We want to help style dolls all over the globe. If you don't see your country at checkout, please email us.

Is the Labubu doll included with the outfit?

NO, the listing is for the outfit only. Dolls are not included.

Get in touch